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Setup Entourage 2008 to use your UM mail account
Of course you can use Mail.app, which is part of MacOS X, or another mail client for reading your 'maastrichtuniversity.nl' mail account, but if you intend to use more of the functionality of the Exchange mailservers used by the UM, for example the calendar/agenda, you can use Entourage. Entourage 2008 is part of Microsoft Office 2008, so first get a copy of it. There's a UM licence for Office 2008. Follow the steps below to get Entourage 2008 to work.

System Requirements Office 2008
Processor: A Mac computer with an Intel, PowerPC G5, or PowerPC G4 (500 MHz or faster) processor
Operating System: Mac OS X version 10.4.9 or later
Memory: 512 MB of RAM or more
1.5 GB of available hard disk space
Hard Disk: HFS+ hard disk format (also known as Mac OS Extended or HFS Plus)
Drives: DVD drive or connection to a local area network (if installing over a network)
Display: 1024 x 768 or higher-resolution monitor
First, doubleclick Office Installer to install Microsoft Office 2008.
It will be installed into your Applications folder on your Mac, in a folder called 'Microsoft Office 2008'. You can leave Office 2004 were it is, you don't have to remove 2004. But DON'T start for example Word 2004 and Word 2008 at the same time (why would you ?). Doing that, can damage your Office installation(s). So, be carefull.

After the installation, the first thing you have to, is update Office 2008. Open for example Excel and select 'Check for updates' in the Help menu.

Installation of Office 2008 on MacOS X 10.7 / Lion:

Some users need Office 2008, for example to use Entourage to get connected to an Exchange 2003 mailserver (Outlook 2011 need an Exchange server 2007 or up).
The problem her is that the installer needs Rosetta (MacOSX system software to run PPC code on an Intel-based Mac). And in 10.7, Apple removed Rosetta from the system code. But, Office 2008 itself runs fine without Rosetta, so the trick is to get Office 2008 installed without using Rosetta. That is possible. So, do not doubleclick the installer on the Office 2008 installation disk, that results in an error. Instead, install Office 2008 by running the installer from the Terminal.
Here are the steps to get this done:
a) Open the Terminal, it's in your /Applications/Utilities folder
b) Type (exactly, do not make a typing error in the Terminal window

sudo installer -package /Volumes/Microsoft\ Office\ 2008/Office\ Installer.mpkg -target /

The code above assumes you have the Office 2008 cd mounted
c) Authenticate with you (admin) user account on your Mac (you'r the 'sudo', the superuser)
d) Now WAIT, wait, wait. Office 2008 will now be installed. What you now miss is the graphical interface, you do not see a progress bar. Normally the installation takes about 10-15 minutes, depending on the speed of your Mac. Somewhere at the end of the installation the screen shortly changes, and the icons of the Office apps will be placed in the Dock. You can check your /Application folder to see if 'Microsoft Office 2008' is installed there.
e) Now go to http://www.microsoft.com/mac/downloads and select 'Office 2008'.
Start downloading the updates for Office 2008. Watch out: the updates need to be installed, starting with the 'oldest' update, here 'Microsoft Office 2008 for Mac Service Pack 1 (12.1.0)' (at the bottom).
f) Do NOT install the 'Microsoft Entourage 2008 for Mac, Web Services Edition' if you need to use Entourage 2008 to connect with an Exchange server 2003. The Web edition uses Exchange server 2007.
g) That's it. You can setup Entourage 2008 and use it on Lion.

After installation and updating, there is a new Entourage 2008 version , called 'Microsoft Entourage 2008 for Mac, Web Services Edition' (WSE) (look at http://www.microsoft.com/mac/downloads.mspx), signed as 'version 13'. The 'not-showing-messages-with-a-plus-sign-in-the-subject' bug is solved in this version, with other fixes.

After the install is ready, Entourage is placed in your Dock, otherwise open the Microsoft Office 2008 folder in your Applications folder and start Entourage.
Go to the Tools menu and select 'Accounts'. In the Accounts window, first click on the 'Exchange' tab and than click on 'New'. So you create a new Exchange account.

Do not use the Account Setup Assistent, because Autosearch in Entourage 2008 will not lead you to the correct server address. If the Account Setup Assistent starts up, click on 'Configure Account Manually' and enter the account information manually in the window that follows.

Your (new) account is created. Doubleclick the account name and enter your personal account information. Replace 's.jobs' by your own account name (see below).

Enter your own username, as shown in the example above.
The information ends (the end of the string is not visible here) with 'user.name@maastrichtuniversity.nl'.
For students the string ends with 'user.name@student.maastrichtuniversity.nl'.
The Entourage 2008 Web Services Edition (WSE, named 'version 13'), mentioned above, uses another server address, see below. Watch out, the (two) screenshots below, with the red background, show the settings for the WSE version of Entourage 2008.



And (above) in the Advanced tab (now showing from the 'original' Entourage 2008 version), also enter your own username, to have access to the Public Folders, as shown in the example above.
After clicking 'OK', Entourage is ready to work with.

If, after changing your account settings and/or upgrade from Office 2004 to Office 2008 your Calendar would not synchronize well (between Webmail and Entourage), you could try to clear the Calender cache. First, select the Calendar folder icon in the left pane in Entourage. Then, select 'Folder Properties' via the Edit menu.
Read the warning in the window that shows up before clearing the cache (!).

To set 'Users I am a delegate for', click in the account setup on the 'Delegates' tab, and in the section in the bottum half, click on the Advanced button. Here you can enter the info from the user you are a delegate for.
The server address to be entered here must be the server your account is actually located on.

As a workarround to get the servername on what server your account is located, you could setup your account using the Account Setup Assistent, setting 'My account is on an Exchange server'. This results in an account with the name of the used server (in the Account setting tab under Exchange server).

The warning at the startup of Entourage, as shown above, is gone after placing new certificates on the mailserver by ICTS.

A few problems remain:

Setting delegates does not function with Entourage 2004 and not with Entourage 2008. This isn't fixed by the installation of the new certificates. So, an Entourage user cannot grant permissions to other users via the 'My Delegates' part under the Delegates tab. ICTS knows the problem.

When using a '+' (plus) sign in the subject of a mail message, that message will not show up in Entourage. It does via webmail. This problem is solved in the web-edition of Entourage 2008, as mentioned above.







sept-2009








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